Frequently Asked Questions
Everything you need to know about shopping with Milligram
What are your shipping options and delivery times?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). All orders are processed within 24 hours, and you will receive a tracking number via email once your package departs our warehouse.
What is Milligram's return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
How can I track the status of my order?
Once your order is shipped, you will receive an automated email with a tracking link. You can also track your order directly through the 'Order History' section of your Milligram account.
Do you ship internationally?
Yes, Milligram ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Are your products covered by a warranty?
All Milligram products come with a standard 12-month manufacturer's warranty against defects. If you experience any quality issues, please reach out to our customer service team with your order number.